# Connect your data sources

### How Matau Works

Matau is an AI-powered Business Intelligence (BI) tool that empowers SMEs to access and analyze their data through simple conversations without needing a data team or technical expertise. Here’s how it works:

1. Integration: Matau connects to your existing data sources, such as your e-commerce platform, marketing tools, and databases.
2. Data Consolidation: Matau automatically pulls in all the data and combines it into a centralized, easy-to-understand format.
3. Conversational Interface: You can ask Matau business questions using natural language, just like having a conversation with a colleague.
4. Actionable Insights: Matau uses advanced AI and machine learning to analyze the data and provide actionable answers.
5. Continuous Learning: The more you interact with Matau, the better it understands your business, offering proactive insights and recommendations.

### Connect Data Sources

<details>

<summary>Connecting Matau with Shopify</summary>

To connect your Shopify store to Matau, follow these steps:

1. Access the Shopify App Store
   * Go to the [Matau App on Shopify](https://apps.shopify.com/matau-data-you-can-speak-with).
2. Install the Matau App
   * Click the “Add app” button on the Matau app page.
   * You will be redirected to your Shopify admin panel.
3. Authorize the App
   * In the Shopify admin panel, you will see an authorization request. Click “Install app” to grant Matau access to your store’s data.
4. Log in to Matau
   * After installation, log in to your Matau account or create one if you haven’t already. You can start using Matau immediately. Note that syncing data can take from a few seconds to an hour, depending on the volume of your data.

</details>

<details>

<summary>Connecting Matau with WooCommerce</summary>

To connect your WooCommerce store to Matau, follow these steps:

1. Access the WooCommerce Plugin Repository
   * Go to the Matau App on WooCommerce
2. Install the Matau Plugin
   * Click the “Install Now” button on the Matau plugin page.
   * Once the plugin is installed, click “Activate.”
3. Authorize the Plugin
   * Go to the “Matau” section in your WordPress admin panel.
   * Click on “Connect to Matau” and follow the prompts to authorize access.
4. Log in to Matau
   * Log in to your Matau account or create one if needed. Once logged in, you can start using Matau immediately. Note that syncing data can take from a few seconds to an hour, depending on the volume of your data.

</details>

### Uninstalling Matau

To uninstall the Matau app or plugin from Shopify or WooCommerce, follow these steps:

#### From Matau Dashboard:

1. Go to the Matau dashboard.
2. Navigate to the integration page.
3. Find the connection you want to disconnect.
4. Click on "Settings" and Disconnect the app.

#### From Shopify or WooCommerce:

1. Navigate to the app or plugin management section.
2. Find the Matau app/plugin.
3. Uninstall the app/plugin.

{% hint style="danger" %}
**Important:** If you disconnect the app, your data will be erased immediately, and Matau will no longer provide answers related to that data.
{% endhint %}

### Troubleshooting and Common Issues

1. Unable to Install the App:
   * Ensure you have the necessary permissions to install apps/plugins.
   * Check your internet connection and try again.
2. Data Syncing Issues:
   * Data syncing can take time, especially with large data volumes. Please wait up to an hour.
   * Ensure your store’s data is correctly formatted and accessible.
3. Authorization Problems:

   * Double-check that you have granted the required permissions.
   * Log out and log back in to both your e-commerce platform and Matau.

   <br>

{% hint style="success" %}
For further assistance, contact Matau’s support team through **<help@matau.ai>**
{% endhint %}