🔗Connect your data sources

This guide will help you connect your data source to Matau, enabling you to leverage powerful insights and analytics for your business.

How Matau Works

Matau is an AI-powered Business Intelligence (BI) tool that empowers SMEs to access and analyze their data through simple conversations without needing a data team or technical expertise. Here’s how it works:

1. Integration: Matau connects to your existing data sources, such as your e-commerce platform, marketing tools, and databases.

2. Data Consolidation: Matau automatically pulls in all the data and combines it into a centralized, easy-to-understand format.

3. Conversational Interface: You can ask Matau business questions using natural language, just like having a conversation with a colleague.

4. Actionable Insights: Matau uses advanced AI and machine learning to analyze the data and provide actionable answers.

5. Continuous Learning: The more you interact with Matau, the better it understands your business, offering proactive insights and recommendations.

Connect Data Sources

Connecting Matau with Shopify

To connect your Shopify store to Matau, follow these steps:

1. Access the Shopify App Store

   • Go to the Matau App on Shopify.

2. Install the Matau App

   • Click the “Add app” button on the Matau app page.

   • You will be redirected to your Shopify admin panel.

3. Authorize the App

   • In the Shopify admin panel, you will see an authorization request. Click “Install app” to grant Matau access to your store’s data.

4. Log in to Matau

   • After installation, log in to your Matau account or create one if you haven’t already. You can start using Matau immediately. Note that syncing data can take from a few seconds to an hour, depending on the volume of your data.

Connecting Matau with WooCommerce

To connect your WooCommerce store to Matau, follow these steps:

1. Access the WooCommerce Plugin Repository

   • Go to the Matau App on WooCommerce

2. Install the Matau Plugin

   • Click the “Install Now” button on the Matau plugin page.

   • Once the plugin is installed, click “Activate.”

3. Authorize the Plugin

   • Go to the “Matau” section in your WordPress admin panel.

   • Click on “Connect to Matau” and follow the prompts to authorize access.

4. Log in to Matau

   • Log in to your Matau account or create one if needed. Once logged in, you can start using Matau immediately. Note that syncing data can take from a few seconds to an hour, depending on the volume of your data.

Uninstalling Matau

To uninstall the Matau app or plugin from Shopify or WooCommerce, follow these steps:

From Matau Dashboard:

1. Go to the Matau dashboard.

2. Navigate to the integration page.

3. Find the connection you want to disconnect.

4. Click on "Settings" and Disconnect the app.

From Shopify or WooCommerce:

1. Navigate to the app or plugin management section.

2. Find the Matau app/plugin.

3. Uninstall the app/plugin.

Important: If you disconnect the app, your data will be erased immediately, and Matau will no longer provide answers related to that data.

Troubleshooting and Common Issues

1. Unable to Install the App:

   • Ensure you have the necessary permissions to install apps/plugins.

   • Check your internet connection and try again.

2. Data Syncing Issues:

   • Data syncing can take time, especially with large data volumes. Please wait up to an hour.

   • Ensure your store’s data is correctly formatted and accessible.

3. Authorization Problems:

   • Double-check that you have granted the required permissions.

   • Log out and log back in to both your e-commerce platform and Matau.

For further assistance, contact Matau’s support team through [e-mail]